Hellthcare at Walgreens

Alaina Mabaso's Blog

Day Four, and after three trips to the Walgreens pharmacy counter and five calls to my insurers, my daily medication is still in the prescription bins that a wild-haired employee shoves on the shelves as if they have done him some kind of personal injury.

Hellthcare, as I call it after navigating the insurance company’s phone tree for fifteen minutes without being able to reach a human being, is a big topic in the United States right now.

Please don’t get the idea that I’m not grateful to have a new health insurance policy (through a job, not the Affordable Care Act). But here’s a formula that will help you calculate the amount of time it may take you to avail yourself of the healthcare your insurance policy supposedly entitles you to.

Add up all the time you spend on the phone to the health insurance company and the time…

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Categories: Health

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